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Privacy Policy

Last updated: January 19, 2025

Introduction

Ragebaitr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Information We Collect

Account Information

  • Email address (for account creation and communication)
  • Name (optional, for personalization)
  • Phone number (required for call forwarding setup)

Call Data

  • Incoming caller phone numbers
  • Call duration and timestamps
  • Call transcripts (for AI-handled calls)
  • Audio recordings (if enabled, stored temporarily)

Usage Data

  • App usage statistics
  • Feature preferences and settings
  • Device information (OS version, device type)

How We Use Your Information

  • Provide and maintain our spam call protection service
  • Process and redirect incoming spam calls to our AI system
  • Generate call transcripts and analytics
  • Improve our AI models and spam detection accuracy
  • Send service-related communications
  • Process subscription payments
  • Respond to support requests

Data Storage and Security

We use industry-standard security measures to protect your data. Your information is stored on secure servers provided by Google Firebase. Call recordings are encrypted and automatically deleted after 30 days unless you choose to save them.

We do not sell, trade, or rent your personal information to third parties.

Third-Party Services

We use the following third-party services:

  • Firebase - Authentication and data storage
  • RevenueCat - Subscription management
  • Twilio - Phone call handling
  • OpenAI/Anthropic - AI conversation processing

Each service has its own privacy policy governing their use of your data.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications

To exercise these rights, contact us at support@ragebaitr.com.

Data Retention

We retain your account information for as long as your account is active. Call logs are retained for 90 days. Audio recordings are automatically deleted after 30 days. You can request deletion of your data at any time.

Children's Privacy

Ragebaitr is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: